Delivery is available only where the selected vendor serves the customer's address. Availability depends on store service radius, operating hours, inventory, delivery capacity, weather, traffic, and local restrictions. Enter an accurate address and location before checkout to confirm serviceability.

Applicable delivery fees, handling charges, minimum-order requirements, discounts, taxes, and the final total are shown in Indian Rupees (INR) before payment. These amounts may differ by vendor, location, basket value, demand, and selected delivery option.

The checkout estimate is not a guaranteed arrival time. Store preparation, item substitutions, traffic, weather, high demand, building access, or difficulty contacting the recipient can cause delays. Customers can review available order-status updates from their account.

• Provide a complete address, landmark where useful, and reachable Indian phone number.
• Ensure that the recipient is available to accept the order and, where required, provide a delivery confirmation code.
• Inspect the package promptly and report missing, wrong, damaged, spoiled, or expired items through support.
• Do not share payment PINs, passwords, or OTPs with vendors, delivery partners, or support agents.

If delivery cannot be completed because the address is incorrect, the recipient is unavailable, access is denied, or the customer cannot be contacted, the order may be returned or cancelled. Refund eligibility depends on the item type, preparation status, and the reason delivery failed. Review the Cancellation and Refund Policy for details.

Use the support centre, email contact@truecodesolutions.com, or call +91 70144 23962 with your order number.